noob needs help with sites

Hi all,
Im new to the cable world, but ive recently been asked to look into it by my friends and family as the guy who resets there cards has hiked his prices from 25 to 50 pound and also think he is shortening the date on them. Im an IT consultant by trade so Im hoping this wont be too painfull and I would be most gratefull for any advice or help and most of all for any websites to get advice or software from.

Regards Stukka.

Information is widespread in the forums. DF Veterans are not willing to share the information to n00bs on their first post because of hundreds of hit and runners. Read the stickies and you'll find all the information you need.


Im hoping this wont be too painfull
For an IT consultant, this should be a walk in the park! If it's not, I should consider a career change! LOL